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Can I speak to someone before I buy?Yes, absolutely! You can book an appointment to visit us in person or schedule an online video consultation with our experts. We're here to guide you every step of the way.
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Where is your store located?We have a single exclusive store located in Mumbai, at Tardeo. You're welcome to book an appointment and visit us for a personalized jewellery experience.
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Is Leora a trusted brand?Absolutely. Leora has been featured on several reputed media platforms — you can explore our coverage on the Press page. We’re proud of the positive experiences shared by our customers, which you can view through our Google reviews and testimonials on our Stories page.
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Is shipping free? Is it insured?We offer free shipping on all orders across India. Every parcel is securely shipped via Sequel, our trusted logistics partner. For your safety, the package will only be delivered once the receiver shares a unique OTP with the delivery agent, ensuring secure and verified delivery.
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How long will delivery take?Each Leora piece is made-to-order with precision and care. Kindly allow 15 working days for dispatch.
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Is it hallmarked or certified?All products are BIS Hallmarked & All products are provided with a certificate of authenticity.
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What is the standard diamond colour clarity used?At Leora, we use only natural, ethically sourced diamonds of the finest quality — graded E/F in colour and VS in clarity. Each piece comes with Leora’s Certificate of Authenticity, assuring you of our unwavering commitment to excellence and craftsmanship.
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What is the final price?The price listed includes the cost of gold, diamonds, and making charges. Shipping is absolutely free. A 3% GST will be added at checkout as per government regulations.
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What if there’s a difference in the gold weight mentioned on the website and the final product?If the final piece contains less gold than initially mentioned, the difference in value will be refunded to you. You’ll receive a detailed invoice clearly stating the final gold weight, rate, and total value. Any excess amount paid will be returned to you promptly.
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Can I use promo codes or discounts?Yes! When you purchase for the first time form Leora you get a discount of flat 10%.
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